Points systems
Earning rules that match how you actually sell, with a balance the customer can see and staff can check in a second.
Turn one-time buyers into regulars.
A loyalty program is a structured reason to come back. Points, tiers, member pricing, or referral rewards — the mechanic matters less than whether it is easy to join, obvious what you have earned, and painless to redeem. We build it into your own systems so it works at the counter and online with the same balance.
We model the economics with you before writing any of it. A program that is generous enough to change behaviour but priced into your margins is a design decision, not an afterthought.
Winning a new customer costs far more than keeping an existing one, yet most small businesses spend nearly all their marketing effort on acquisition and have no mechanism at all for repeat purchase. Meanwhile the customers most likely to recommend you are given no easy way to do it. Loyalty and referral mechanics turn goodwill you already have into revenue you are currently leaving on the table.
Businesses built on repeat purchase — cafés, restaurants, salons, retail, and subscription or membership services — and any business with genuinely happy customers who would refer friends if there were an obvious way to do so.
Scope is agreed up front, so you know exactly which of these are in the first release and which can follow later.
Earning rules that match how you actually sell, with a balance the customer can see and staff can check in a second.
Redemption that works in person and online against the same balance, with the rules and limits you set.
Trackable referrals with a reward on both sides, so recommending you is easy and the credit lands with the right person.
A logged-in area for members — status, tier, history, and perks — that gives paid or premium membership something concrete to be.
Not a subscription you rent — a system your business keeps, with the source and the documentation to go with it.
A visible balance is a standing reason to choose you again, and it works hardest on the customers who were already close to loyal.
Word of mouth stops being invisible: you can see who is sending people and reward them properly for it.
Sign-ups build a first-party list of people who have chosen to hear from you — an asset that keeps working long after the program launches.
A simple, transparent process that keeps you in the loop the whole way — clear scope, working increments, and something you own at the end.
A working session to understand the problem, the constraints, and what success actually looks like.
We prototype the real thing early — screens, schematics, or a proof of concept — so you can see it, not imagine it.
We build in tight iterations, with working increments you can try along the way.
We ship to production, hand over the docs and source, and make sure your team can own it.
We reply within one business day — usually faster. No intake forms that go to nowhere.